Terms & Conditions
By booking a stay at Summit House Napa, you agree to the following terms and conditions. These terms govern the relationship between the guest and the property owner for all direct bookings made through summithousenapa.com.
Booking & Payment
A 50% deposit is required to confirm your reservation. The remaining balance is due 31 days prior to check-in. All payments are processed securely. Rates are quoted per calendar month and may vary based on season and length of stay.
Cancellation Policy
Cancellations made 60 or more days before check-in receive a full refund of the deposit. Cancellations made 30-59 days before check-in receive a 50% refund of the deposit. Cancellations made fewer than 30 days before check-in are non-refundable. Contact your host directly to discuss any changes to your reservation.
House Rules
Check-in is at 4:00 PM and check-out is at 11:00 AM. The property is non-smoking. Quiet hours are observed from 10:00 PM to 8:00 AM out of respect for the natural surroundings. Maximum occupancy is 11 guests. Pet inquiries are considered on a case-by-case basis.
Property Care
Guests are expected to treat the property with care and respect. Guests are responsible for any damage beyond normal wear and tear. The hot tub, sauna, and outdoor amenities should be used in accordance with posted guidelines.
Liability
The property owner is not liable for personal injury, loss, or damage to personal property during your stay. The mountain road and outdoor amenities are used at your own risk. Travel insurance is recommended.
Contact
For questions about these terms, please contact us at stay@summithousenapa.com.